@keyframes sofia-bounce{0%{transform:translateY(0)}30%{transform:translateY(-10px)}50%{transform:translateY(0)}100%{transform:translateY(0)}}.sofia-chatbot-bubble,.sofia-chatbot-bubble.sofia-bounce{opacity:0.96!important}.sofia-chatbot-bubble.sofia-bounce{animation:sofia-bounce 0.5s cubic-bezier(.36,1.5,.64,1)!important}.sofia-faq-btn{background:#f5f5f7;color:#47477b;border:2px solid #4cd964;border-radius:12px;font-size:14px;font-weight:500;padding:6px 14px;margin:4px 0;cursor:pointer;box-shadow:0 1px 4px #e3e8ee22}.sofia-chatbot-bubble{position:fixed;bottom:32px;right:32px;z-index:9999;display:flex;align-items:center;background:#4cd964;color:#47477b;border-radius:50px;box-shadow:0 4px 24px rgb(76 217 100 / .18);cursor:pointer;padding:10px 20px 10px 10px;font-weight:500;font-size:16px;transition:box-shadow 0.2s;opacity:.96}.sofia-chatbot-bubble:hover{box-shadow:0 8px 32px rgb(76 217 100 / .28);opacity:1}.sofia-chatbot-icon{width:40px;height:40px;display:flex;align-items:center;justify-content:center;margin-right:10px}.sofia-chatbot-label{display:flex;align-items:center;background:#4cd964;color:#47477b;border-radius:50px;box-shadow:0 4px 24px rgb(76 217 100 / .18);cursor:pointer;padding:10px 20px 10px 10px;font-weight:500;font-size:16px;transition:box-shadow 0.2s,opacity 0.2s;opacity:.96;position:relative;box-shadow:0 8px 32px rgb(76 217 100 / .18);font-family:'Segoe UI','Arial',sans-serif;z-index:10000;overflow:hidden;border:none;flex-direction:column}.sofia-chatbot-header{background:#47477b;color:#fff;padding:10px 16px 6px 16px;border-radius:18px 18px 0 0;font-weight:700;text-align:center;font-size:19px;border-bottom:none;position:relative;display:flex;flex-direction:row;align-items:center;justify-content:space-between;box-shadow:0 2px 8px #47477b44}.sofia-chatbot-close{position:absolute;top:8px;right:10px;background:#fff;border:none;color:#47477b;font-size:20px;cursor:pointer;padding:2px 6px;border-radius:50%;box-shadow:0 2px 8px #47477b22;z-index:2;transition:background 0.2s,color 0.2s;display:flex;align-items:center;justify-content:center}.sofia-chatbot-close:hover{background:#f5f5f7;color:#d32f2f}.sofia-chatbot-header-info{margin:0 0 0 8px;font-size:15px;font-weight:600;color:#4cd964;flex:1;text-align:left}.sofia-chatbot-header-tabs{display:flex;gap:12px;margin-bottom:8px;justify-content:center}.sofia-chatbot-header-tab{color:#47477b;font-size:15px;font-weight:500;background:#fff;border:2px solid #4cd964;border-radius:16px;cursor:pointer;padding:6px 18px;opacity:.92;transition:opacity 0.2s,background 0.2s,color 0.2s;box-shadow:0 2px 8px #e3e8ee22;margin-bottom:2px}.sofia-chatbot-header-tab.active{opacity:1;font-weight:700;background:#4cd964;color:#fff;border-color:#4cd964;text-decoration:none}.sofia-chatbot-messages{height:340px;overflow-y:auto;padding:24px 18px 18px 18px;background:#fff;font-size:16px;display:flex;flex-direction:column;gap:14px}.sofia-chatbot-message{background:#f5f5f7;border-radius:16px;padding:14px 20px;color:#47477b;max-width:80%;align-self:flex-start;font-size:16px;border:none;box-shadow:0 2px 8px #e3e8ee44;position:relative;word-break:break-word;line-height:1.5;font-family:'Segoe UI','Arial',sans-serif}.sofia-chatbot-message.user{background:#4cd964;color:#fff;align-self:flex-end;box-shadow:0 2px 8px #4cd96444;border-radius:16px;margin-left:auto;margin-right:0}.sofia-chatbot-form{display:flex;border-top:none;background:#f5f5f7;padding:16px 16px 16px 16px;gap:10px}.sofia-chatbot-input{flex:1;border:2px solid #4cd964;padding:14px 18px;border-radius:24px;outline:none;font-size:16px;background:#fff;transition:border 0.2s;box-shadow:0 2px 8px #e3e8ee22;color:#47477b}.sofia-chatbot-input:focus{border:2px solid #47477b}.sofia-chatbot-send{background:#4cd964;color:#fff;border:none;padding:0 22px;border-radius:24px;cursor:pointer;font-size:16px;font-weight:700;box-shadow:0 2px 8px #4cd96444;transition:background 0.2s;display:flex;align-items:center;justify-content:center}.sofia-chatbot-send:active{background:#47477b}.sofia-chatbot-send::after{content:'\1F5F8';font-size:18px;margin-left:6px}.sofia-faq-btn{background:#f5f5f7;color:#47477b;border:2px solid #4cd964;border-radius:12px;font-size:14px;font-weight:500;padding:6px 14px;margin:4px 0;cursor:pointer;box-shadow:0 1px 4px #e3e8ee22;transition:background 0.2s,color 0.2s,border 0.2s;outline:none;display:block;width:100%;text-align:left}.sofia-faq-btn:hover,.sofia-faq-btn:focus{background:#4cd964;color:#fff;border-color:#4cd964}.sofia-faq-btn.active{background:#47477b;color:#fff;border-color:#47477b}@media (max-width:600px){.sofia-chatbot-bubble{left:auto;right:16px;bottom:16px;transform:none;opacity:.96}.sofia-chatbot-container{left:50%;right:auto;transform:translateX(-50%);width:99vw;max-width:420px;bottom:40px;border-radius:16px}.sofia-chatbot-header{border-radius:16px 16px 0 0;font-size:17px;padding:8px 8px 4px 12px;min-height:36px;display:flex;flex-direction:row;align-items:center;justify-content:space-between}.sofia-chatbot-messages{height:260px;padding:10px 6px 8px 6px;font-size:15px}.sofia-chatbot-form{padding:10px 8px 10px 8px;gap:8px}.sofia-chatbot-input{font-size:15px;padding:10px 10px}.sofia-chatbot-send{font-size:15px;padding:0 14px}}.sofia-chatbot-bubble-close{position:absolute;top:8px;right:10px;background:#fff;border:none;color:#47477b;font-size:20px;cursor:pointer;padding:2px 6px;border-radius:50%;box-shadow:0 2px 8px #47477b22;z-index:2;transition:background 0.2s,color 0.2s;display:flex;align-items:center;justify-content:center}.sofia-chatbot-bubble-close:hover{background:#f5f5f7;color:#d32f2f}@media (max-width:600px){.sofia-chatbot-bubble{min-width:56px;width:56px;height:56px;border-radius:50%;padding:0;justify-content:center;align-items:center;box-shadow:0 4px 24px rgb(76 217 100 / .18)}.sofia-chatbot-label,.sofia-chatbot-bubble-close{display:none!important}.sofia-chatbot-icon{margin:0;width:32px;height:32px;font-size:28px;display:flex;align-items:center;justify-content:center}}