Service terms
Requirements, terms, payment methods, extra charges and deposits.
Rental requirements
- Minimum rental age: 21 years
- Valid driver’s license from your country of origin
- National ID or passport
- Physical credit card (ask us for options if you cannot cover the full deposit amount on a credit card)
Terms and conditions
- Minimum rental period: 72 hours, with a 1-hour grace period for return. After the grace period, 1/2 day will be charged. After 4 hours, a full rental day will be charged.
- The vehicle is delivered clean and with fuel; it must be returned in the same condition. Otherwise, refueling and/or cleaning will be charged at the company’s stated rates.
- Reservations may be fulfilled with vehicles from the same category or, if unavailable, from a higher category.
- In case of theft, fire and/or collision, the customer must file a police report within 48 hours of the incident.
- If the vehicle documentation is lost, a charge equivalent to 10 days of use will apply as compensation for downtime while documents are replaced. The daily value is calculated based on the total contract amount.
- The rented vehicle may only be driven by the contract holder or an authorized additional driver (with a valid driver’s license).
- No reservation request is valid without the company’s confirmation.
- After the scheduled delivery time, the reservation will be held for one additional hour; after that, the reservation will be forfeited.
Payment methods
- Cash: Argentine pesos, US dollars or euros
- Cards: American Express, Visa, Mastercard
- Bank transfer
- Western Union
Additional charges
- Basic wash: $ 15,000
- Upholstery cleaning: $ 80,000
- GPS replacement (lost): $ 50,000
- Fuel replacement cost: $ 1,500 per liter + VAT
Deposit by vehicle category
| A |
Small |
$ 900.000 |
| B |
Medium |
$ 1.000.000 |
| C |
Large |
$ 2.000.000 |